Frequently Asked Questions

How quickly will my order be delivered?

Orders are usually delivered within 3–5 business days.

Where are the products shipped from?

All PickCarry products are shipped from a warehouse in Latvia.

How much does delivery cost?

Parcel locker delivery costs €2.99 for orders under €10.

When is delivery free?

Delivery is free for orders of €10 or more.

What delivery methods are available?

We currently deliver to parcel lockers in Latvia, Lithuania and Estonia

How can I track my order?

Once your order has been processed and shipped, you will receive information about its status.

Can I return a product?

Yes. To request a return, email support@pickcarry.lv and include your order number.

What should I do if I receive a damaged or incorrect product?

Contact us as soon as possible at support@pickcarry.lv and include photos of the issue.

How can I contact PickCarry?

Email us at support@pickcarry.lv